What is SmartIVR?

SmartIVR is an enterprise-grade cloud communications platform that powers some of the best-known brands in emerging markets. From cloud-based call centers that process millions of calls an hour to lead management systems that integrate in real-time with CRM to community mobilization systems that reach hundreds of millions, SmartIVR has done it all. What’s more, all the complexity of running these massive systems is completely abstracted . All you have to do is just provide your requirements.

You imagine it. We do it.

Customise any call flow
Personalize sales and customer support
Run 24/7/365
Integrate with any CRM or ERP
Access thousands of virtual numbers

Customise Any Call Flow

SmartIVR is ideal for any company that needs one- or two-way communication with its stakeholders to ensure completion or efficiency of any business process. These could be firms involved in digital or mobile marketing, online classifieds, e-commerce, online shopping, logistics, BPO and healthcare, or franchisee-based organisations.

Boost Sales & Customer Support

With zero capital investment, scalability and a pay-per-use model, SmartIVR can boost your company’s sales, marketing and customer care. Its robust and flexible cloud-based platform can be tweaked to meet your unique voice-based communication requirements.

Run 24/7/365

SmartIVR resides in and operates from the world’s most reliable cloud computing platform, with inbuilt mechanisms for fail-over, redundancy and backup. You might take a vacation, but SmartIVR never will.